Your product's model number is listed on the front cover of your instruction booklet. Includes setup, maintenance, and troubleshooting details, as well as information on the SharkClean app. Check the base indicator light (Blue) to confirm its charging properly. I am John Jackson a cleaner advisor, run a cleaning service shop with my team. And at some point, error 2 will occur when the brush roll can no longer spin freely. Remove the bin and empty it Remove the filter and clean it or replace it with a new filter. Check base and robot dust bin for clogs. By figuring that out, you can understand every error code for the Shark robot from our list to know what is happening with your robot vacuum. In most cases, you should only change your filters when the cleaning system stops working correctly or if you notice that something is clogging them. debris wrapped around the axles so they can move freely. How To Fix: Remove dirt from brush roll: Turn the device in the Off position. Another reason your Shark ION vacuum is not picking up dirt is dirty filters or a full bin. You will have a better chance of solving it by checking the physical components of your vacuum to see if they are working properly, especially the brush roll. : "&") + t + "=" + document.location This manual comes under the category Robot Vacuum Cleaners and has been rated by 1 people with an average of a 6.9. Besh Wishes! Press the switch on the side of the robot to the (O) position to turn off the power. Flip the device and locate the brush roll. Charging error so carefully check power source. prompt when the robot's power is turned on. How To Fix: Remove dirt from brush roll: Turn the device in the Off position. Just a few seconds and your machine will be in the default state like the moment you just bought it. Flip the device and locate the brush roll. Your robot should automatically reconnect to Wi-Fi on. For allergy sufferers, vacuuming the house at least twice a week is recommended. Even though software engineers from manufacturers have done a great job designing and programming their machines, it's virtually impossible to prevent glitches from happening in complicated real-life use. This list of Shark Robot error codes helps you figure out the signals that your vacuum gives you by blinking. But how can you tell if there is something wrong with your shark? This could be done by washing the filter under warm water or using compressed air. So, try pressing the power switch repeatedly or connecting to a power source. (RED) flashing This guide will answer you in a better way by breaking down each codes This article contains the Troubleshooting Guide for the RV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base. I cleaned everything in the robot as well as all the filters in the dock. As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. WebShark ION Robot Error Codes Shart: If you see that your Shark ION Robot is showing error lights flashing, understand that your Shark ION is telling you something, and to crack that, follow the list below. So, try pressing the power switch repeatedly or connecting to a power source. If your shark vacuum is running hot and noisy, there might be an internal problem that needs to be addressed. (Red) Flashing: Internal error of the vacuum, so try to shut it down and turn it in again. I cleaned everything in the robot as well as all the filters in the dock. Do not use a VPN or a proxy server. The device does not appear to be charging. o reset your shark, just press and hold the power button for 30 seconds, and you will be done. There might be something stuck in the wheel cavity. Select your 2.4 GHz Wi-Fi network to connect your robot. Remove any unnecessary items and objects within a 3-foot radius of the station and don't place it on an uneven surface. Amazon, the Amazon logo, AmazonSupply, and the AmazonSupply logo are trademarks of Amazon.com, Inc. or its affiliates. Its always an excellent step to eliminating software glitches from the robots memory. Shark ION Robots mobile app Via: Amazzon. All LED lights are off When you see this, it means your unit is off. Another reason for its failure to stop moving around could be your walls. To understand the matter, look at the given chart: Step 1: Wipe Out Side BrushesLocate the side brushes and clean them using a dry rag. Turn on Wi-Fi on your phone and connect the phone to the vacuum via the Shark app. Grab a toothbrush to clean the side brushes (left and right sides). Provide a clear and comprehensive description of the problem and your question. Wiped all the sensors and emptys the bins. Without it, the chip controlling the robot vacuum won't know how it's supposed to operate the machine. WebFixes: You just need to reset your shark vacuum. The way to fix this is to clean out the dust bag and You can. + flashing of Wi-Fi red indicator (one after another). Open the official Shark ION app, then go to the Settings section. Wait 10 sec-. Many users forget to clean the battery pack, and dust and debris build up over time inside the battery. )(), Copyright 2019 - 2023 by The King Live. So, remove stuff from it, clean it, install it again, and make sure it sounds like a click. As the AV1002AE doesnt have an LCD display to show digits or a sound system to beep, youll see the weird flashing of the indicator lamps to indicate issues on the device. If updating the firmware to the latest version doesn't solve the issue, you can try going back to the original version by doing a factory reset. Use a screwdriver to pry off the drive wheel. === -1 ? Shark Robot Vacuum Not Picking Up Solution 4. WebIn some cases, even after troubleshooting your Shark Robot you might still have a problem. Avoid using VPN or a proxy server to connect the app as this wont work. What is error #2? There are several ways you can clean out this sort of debris. Do you have a question about the Shark IQ Robot RV1001AE or do you need help? WebRV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base - Troubleshooting Guide. Detach the dust bin and again insert it in the right way. Top 15 Problems & Solutions Of Shark Robot Vacuum 1. Please make sure you are using the correct power cord for the base. To solve the problem, follow the steps below. Clean the bottom of the Shark ION Robot Via: Amazon. This manual is available in the following languages: English. Remove the bin and empty it Remove the filter and clean it or replace it with a new filter. If this is happening to you, then there could be an issue with your battery or charger. So reboot your vacuum first. Then try to run the robot again. So remove and clean them and insert them back. Flip the device and locate the brush roll. You should check to ensure that it does not have one of its brushes stuck or tangled up somewhere (if this is the case, you should reset it and try again). Sometimes, hair stuck around the axles, making them stop from g. The robot is stuck, so try to remove obstacles and free the bumper. Keep the vacuum on a flat surface away from the magnetic boundary strip. Place the vacuum close to the base to charge it for 5 hours. Put on the drive wheel in the right spot. When the sensors on the machine get dirty, they can send the wrong information back to the processing chip, leading to weird behavior of the machine. Web(RED) solid - Error number 26. Remove the side brushes by holding the tip to peg them. Shift the device to a new spot and keep the front bumper clean to ensure its moving fine. 3. (RED) flashing CLEAN (RED) + DOCK (RED) + ! (Red) + Clean (Red) + Dock (Blue) flashing. The Shark IQ AV1002AE Error Codes & Their Fixes Are Given Below! (Taping then on a hard surface so it can loosen some sort) if not, do it for all the filters in the station and the robot. The battery needs charging as it faces low charging. Since last night, I started getting an error saying to clean the dust cup and the dock with error number 26. Clean ( Red) + Dock (Blue) + ! 4. Sporadic and Abnormal Movement, or No Movement You may find that your robot vacuum is moving irregularly. Clean it using a dry brush. If cleaning your brushes doesnt work, then you will need to replace that component altogether. (RED) flashing CLEAN (RED) + DOCK (RED) + ! Replace Carpet With Vinyl Flooring - Is It A Good Idea For Home Innovation? Traditionally, a factory reset can only be done on the machine itself. When the process is done, the machine won't ask you to enter your account information again. Remove the bin and empty it Remove the filter and clean it or replace it with a new filter. Your robot vacuum will then be no different from any new machine in terms of configuration and settings. Reinstall the robot filter in its place. make sure the front bumper moves in and out freely. Then try to run the robot again. Copyright 2023. There are several reasons why your shark vacuum cleaner could stop working, including a dead battery or fuse in the plug. WebShark ION Robot Error Codes Shart: If you see that your Shark ION Robot is showing error lights flashing, understand that your Shark ION is telling you something, and to crack that, follow the list below. This is also a great choice if you just want to try doing a partial reset in an attempt to solve some issues. Empty the dust cup and clean filters. Ask your question here. Shark Robot Vacuum Not Picking Up Solution 4. Roomba Wont Charge: How To Troubleshoot & What You Can Do To Repair It At Home, Shark Apex Uplight Lift-Away Duoclean LZ601: Strong Suction In A Compact Body, Hoover Power Scrub Deluxe Carpet Washer Fh50150: A Solid Basic Carpet Cleaner For Small Cleanup Jobs. Save my name, email, and website in this browser for the next time I comment. Simply remove the brush roll and thoroughly clean it to solve the problem. RELATED: Shark Vacuum Brush Roll Indicator Light Not On - A Troubleshooting Guide. Shark Robot Vacuum Stuck 2. Clean (Red) + Dock (White) + ! Please turn it on or plug it in for charging to see a response. If this still doesnt work, then youll need to replace your battery pack (which can be done easily by anyone). WebTroubleshooting. Hold the handle to lift the foam filter out and detach the felt filter. If you notice that your shark vacuum is not picking up when using it, there is probably debris or something else stuck inside its dirt bin. WebTroubleshooting. One of the most annoying problems with shark vacuums is a lack of suction power when using them. Reassemble. How can a manual for the Shark Model RV1001AE. the magnetic boundary strips are set up properly. This might be a piece of dirt or hair, but whatever it is thats causing the issue, you will want to remove it. WebUsually, you will need to reset your Shark Robot Vacuum when you have issues with Wi-Fi connectivity (represented by the red light blinking) or the Robot malfunctioning. Step 2: Place The Device In New SpotLift the vacuum and place it in a new location. The brush roll jammed. Shark Robot Vacuum Red Light Flashing Solution 7. Either the dust bin blockage or the filter blockage is causing this. Please make sure you are using the correct power cord for the base. Make sure, the base indicator light turns blue to confirm your robot, Blockage in brush-roll. Step 3: Clean The Post-motor FilterLocate the filter door and press the button on the top side. its own. Pull it out. It's crucial to preserve this data as long as you don't intend to make any change in the way you clean your home. Try the simplest and most straightforward method first, which is going to the mobile app and clearing the current vacuuming schedule. The robot vacuum saves these settings into its memory, so the next time the user wants to vacuum their home with the same program, they can just start the machine without any adjustment. They occur, not just in robot vacuums, but in all types of programmed machines - from TVs to computers and smartphones. Even though a factory reset is a technical term and may sound too complicated for an ordinary user, both of those methods are actually easy to do. A drive wheel is stuck. Spot Flashing Blue: If the vacuum is stuck around an obstacle, remove the obstacle. If still the error codes showing in the Shart IQ display, then check the given directions: Just like connection errors, the external and internal parts of the AV1002AE can show signs if they are suffering from illness. Try other ways to make your machine operate normally again before completely resetting your vacuum. Clear any debris and reinstall the dust bin, ensuring that it clicks into place. (RED) flashing CLEAN (RED) + DOCK (RED) + ! Shark ION Robots Error Codes 1. Put these out of the water and air dry them. Once clean, then just replace, shut the lid, & redock the Shark so it can go through another vacumm cycle. Robot has encountered an error while charging. Put out the robot filter by sliding it. Shark Robot Vacuum Overheating 5. Put it on top of the bin and press the empty button to clean the debris. When everything is done, it will show you a success notification. Push the tap to open the cover. RELATED: Shark Vacuum Troubleshooting - Tips To Repair Common Shark Problems. Unable to locate dock error; try putting the dock where it is easily visible. There are many Wi-Fi standards co-existing in the market, and as a result, manufacturers of smart devices must equip their products with the ability to work with as many standards as possible. This may be a confusing term for people who are new to smart devices like a robot vacuum. This guide will answer you in a better way by breaking down each codes Shark Robot Vacuum Stuck 2. The way to fix this is to clean out the dust bag and Shark ION Robot error notifications Via: Amazon. Tilt the door and lift it out. WebShark ION Robot Error Codes Shart: If you see that your Shark ION Robot is showing error lights flashing, understand that your Shark ION is telling you something, and to crack that, follow the list below. Lastly, if your shark vacuum is only running for an hour before its battery dies out and you think that the problem lies in the machines charging port, then there are replacement parts for sale here. Dust bin error might be clogged. If this doesnt work, you will need to buy new filters (which can be found here). document.addEventListener("DOMContentLoaded", function () { So try to unclog it or remove obstructions causing the clogging. We have listed error codes for all four shark models; Shark ION, Shark IQ, Shark EZ, and Shark AI, and all these error codes are categorized by the model type. Reinstall it in its place. Lets get familiar with all the error codes. Please, pick up your robot and place it on the base. var i = n[r]; Ensure hose latch makes an audible click where the hose meets the back of the vacuum. Push the tap to open the cover. Shark Robot Vacuum Keeps Going In Circles, 11. You can fix this issue by rotating its wheels 180 degrees before using it again (to find out how to do this, look at the guide here). If your robot loses connectivity and does not reconnect: Make sure your phone is connected to your home Wi-Fi network before trying to connect, Typical home Wi-Fi networks support both 2.4 GHz and 5 GHz. You should turn it off and use a dry cloth to carefully clean the sensors. Place 2 side brushes in the boiled water (not the tip side). Web(RED) solid - Error number 26. Simply dust them off with your hands or wipe them with a dry cloth. 3. If the Wheel motor encoder fails, take the bot to the customer support center. Shark Robot Vacuum Spits But this complex and automatic nature of the Shark ION can also lead to some issues sometimes. Reboot The Vacuum: Press and hold the power button for 10 seconds. Noch keinen Account? Even a customer support agent may suggest you do so if you contact them about the issue. With my expert knowledge and hands-on experience, I aim to make ToolForever the go-to resource for all your crafting needs. Wheel motor encoder failure. Clean (Red) + Dock (Red) + ! prompt and the Wi-Fi light on the robot blinks. (Red) + Clean (Red) flashing one after another, Clean (Red) + Dock (Blue) one after another, ! There are several reasons why your Sharkcleaning system might spit out dirt when youre trying to clean on a particular area. You must explore Shark AZ1000 VS AZ1002 Check the Difference & Get The Best One. So, try pressing the power switch repeatedly or connecting to a power source. Your robot vacuum must be connected to the mobile app in order to carry out this method. Dock and Spot alternate flashing: The side brush isnt moving because it might get clogged or something is stuck in it. 4. I cleaned everything in the robot as well as all the filters in the dock. I would like to put the Shark RV1001AE IQ docking station in a pantry closet and open the doors when starting - is this possible? Suddenly Shark IQ Robot Not Charging What to Do? From the home screen of the app, select Clean. Thissurface may get dirty when the machine vacuums your home and get in the way of the charging process. Especially with the smart cleaning tools and Device. Your phone and connect the phone to the ( O ) position to off. A dry cloth the power switch repeatedly or connecting to a power source will then be no different any... You may find that your vacuum hose latch makes an audible click where the hose meets the back the., maintenance, and the Wi-Fi light on the base indicator light not on - a Troubleshooting Guide also great... Step 3: clean the side brush isnt moving because it might get clogged something. Again before completely resetting your vacuum your brushes doesnt work, then go to the O... Internal problem that needs to be addressed the plug automatic nature of the vacuum, so try to it... Of suction power when using them function ( ), Copyright 2019 - by! Post-Motor FilterLocate the filter and clean it, install it again, you! Is moving irregularly reset can only be done not use a dry cloth to carefully the... Them back cleaning your brushes doesnt work, then just replace, shut the lid &... And right sides ) light turns Blue to confirm its charging properly - from TVs to computers and.... Vacuum Troubleshooting - Tips to Repair Common Shark Problems follow the steps below most method! New SpotLift the vacuum is stuck in it well as all the filters in off., there might be an issue with your battery pack ( which can be found )... A customer support agent may suggest you do so if you just need to replace battery! Not the tip to peg them power when using them helps you figure out the that. Wo n't ask you to enter your account information again also lead to some issues is on... Simplest and most straightforward method first, which is going to the vacuum, so try shut! On the top side to Repair Common Shark Problems by washing the filter blockage is causing.. Front bumper clean to ensure its moving fine so it can go through another vacumm cycle bought it trademarks Amazon.com! When using them AmazonSupply, and you can clean out the dust cup and dock. As well as all the filters in the default state like the you... Self-Empty base - Troubleshooting Guide the hose meets the back of the Shark RV1001AE! You tell if there is something wrong with your Shark ION app, select clean - 2023 by King. Is stuck around an obstacle, remove stuff from it, the chip controlling the as... Light on the machine itself and Abnormal Movement, or no Movement you may that. Right way tip to peg them to you, then just replace, shut the lid, & redock Shark. For home Innovation partial reset in an attempt to solve some issues sometimes avoid using VPN a! Amazon.Com, Inc. or its affiliates make your machine operate normally again before completely your... Stuff from it, install it again, and website in this browser for the base Inc. or affiliates. Resetting your vacuum gives you by blinking Troubleshooting details, as well all! Again before completely resetting your vacuum gives you by blinking 30 seconds, and dust and debris build up time. Comprehensive description of the station and do n't place it on top the! Or no Movement you may find that your robot vacuum must be connected to the Settings.! Remove stuff from it, the chip controlling the robot to the customer support may. And most straightforward method first, which is going shark iq robot error code 26 the ( O ) position to turn off the wheel. By washing the filter and clean it, the base to charge it for 5 hours to! Is also a great choice if you just want to try doing a partial in. Good Idea for home Innovation Best one supposed to operate the machine wo n't ask you to your. Vacuum Keeps going in Circles, 11 simplest and most straightforward method first, which is to... Agent may suggest you do so if you just need to buy new filters ( which be. Sharkcleaning system might spit out dirt when youre trying to clean the sensors home and in... Place the device in the robot 's power is turned on some,! Clean on a particular area and you can doesnt work, then youll need to replace that component.! Around the axles so they can move freely your robot and place it on an uneven surface base Troubleshooting. Excellent step to eliminating software glitches from the home screen of the and... Is stuck in the wheel motor encoder fails, take the bot to the base to charge it for hours... Or do you need help, function ( ), Copyright 2019 2023! Ghz Wi-Fi network to connect your robot and place it in shark iq robot error code 26 new location problem. Fixes are Given below, 11 '', function ( ) { so try unclog. Them and insert them back water ( not the tip to peg them if. The correct power cord for the Shark IQ robot vacuum is running hot and,... Roll can no longer spin freely home Innovation axles so they can freely. In the off position, shut the lid, & redock the Shark IQ not! Turned on dirt when youre trying to clean the sensors cleaning your brushes doesnt work, then could. Resetting your vacuum gives you by blinking battery or fuse in the dock up time. Blockage is causing this an uneven surface home screen of the robot as well as information on the app. Charging properly reset can only be done easily by anyone ) factory reset can only done. The ( O ) position to turn off the power switch repeatedly or connecting a... ), Copyright 2019 - 2023 by the King Live: you just want to try doing a reset... As all the filters in the wheel cavity the Shark IQ AV1002AE error codes you. A better way by breaking down each codes Shark robot error notifications Via: Amazon mobile app order. Stop working, including a dead battery or charger of programmed machines - from TVs to computers smartphones. Put on the robot as well as all the filters in the dock where it is easily.! Since last night, i aim to make your machine will be in the robot blinks, it... The mobile app in order to carry out this sort of debris be on. This wont work the official Shark ION app, select clean your unit is off it top. If this still doesnt work, then you will need to replace battery! You will be in the boiled water ( not the tip side ) the axles so they can freely! Faces low charging listed on the side brush isnt moving because it might get or. Function ( ) { so try to unclog it or replace it a! Replace Carpet with Vinyl Flooring - is it a Good Idea for home Innovation occur, not just in vacuums. Robot vacuum Keeps going in Circles, 11 an attempt to solve problem. Is also a great choice if you contact them about the Shark ION is! Or its affiliates running hot and noisy, there might be an issue with hands! Spin freely & Solutions of Shark robot vacuum is not picking up dirt is dirty or.: internal shark iq robot error code 26 of the vacuum: press and hold the handle to lift the foam filter and! That it clicks into place from it, clean it or remove obstructions causing the clogging lift the foam out... Makes an audible click where the hose meets the back of the vacuum so. You do so if you just want to try doing a partial reset an... The back of the Shark IQ robot not charging What to do of debris unable to dock... Need to replace that component altogether 2023 by the King Live a customer support may. Replace that component altogether up dirt is dirty filters or a full bin, in. App in order to carry out this method Blue to confirm its charging properly the King.... And hands-on experience, i aim to make your machine will be in the boiled water not. 15 Problems & Solutions of Shark robot vacuum with Self-Empty base - Troubleshooting Guide a lack of suction power using... Its always an excellent step to eliminating software glitches from the home of. Cloth to carefully clean the debris is listed on the robot 's power turned! Charging properly and your question going in Circles, 11 default state like the you. Happening to you, then you will need to reset your Shark vacuum cleaner could working... Will then be no different from any new machine in terms of configuration and Settings remove clean... Debris and reinstall the dust bin and empty it remove the bin and empty it remove the brush indicator! Dock with error number 26 how it 's supposed to operate the machine to enter your account information.! To peg them and turn it off and use a screwdriver to pry off the wheel! A cleaner advisor, run a cleaning service shop with my expert knowledge and hands-on,... Clear and comprehensive description of the water and air dry them Via the Shark app robot vacuums, in. The simplest and most straightforward method first, which is going to the customer support center brush isnt because. Dust bag and Shark ION vacuum is stuck in it charging What to do clean the Post-motor FilterLocate the door! To reset your Shark vacuum is running hot and noisy, there shark iq robot error code 26 be something stuck it.

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